AI / Automation
Support automation
AI should strengthen the existing stack by making it more legible, automatable, and accountable, not pretend to replace it.
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Marketplace Monetization Models: How the Best Marketplaces Make Money
Commission is only one monetization layer. The strongest marketplaces stack payments, workflow, ads, protection, capital, and AI on top of transaction ownership.
How to Build Trust in Your Marketplace
Why reviews are not enough, where AI actually helps, and what trust should look like in the product.